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FAQ

Is machine delivered in parts or complete?

It's completed machine. Which only less
spare part need to be installed. For
example printhead

Machine Voltage - Supply voltage 110/ 220? (power supply).

socks printer is 110/ 220v single
phase 50hz power 1000w.
heater 380v 3phase 50hz. power
15000w

Machines warranty period.

1year. Print head is not in warranty.
All spare part related to ink system
not in guarantee.

Machine size /volume/weight

Printer size :3050*580*1280mm/300kg
Package size: 3120*650*1500mm/400KG
Heater size 2000*1050*1850mm/400kg
Package size:2100*1250*2100MM/500KG

Working environmental conditions (temperature min/ max).

Temperature 20~30C
Humidity 40%~60%

Machines overall expected lifespan.

Expected life 8~10years

Print cycles (how many operations).

Measure size of printing area of socks.
Adjust design size in the Photoshop
software, Lead
corrected design in to Photoprint rip.
Click Print. (after printing, take off socks
and go for heating,
different material request for different
procedure)

Are spare parts provided ?

Some spare part like ink damper,
ink moister pad. We will provide one
set free. Other spare
parts will need to buy. We will have
a list of quick-wear parts for your
selection

How often do the print heads need to be cleaned?

Printer has auto cleaning step. If the
nozzle test status not good, u can
operate in the screen
for auto cleaning(there's slight clean
and deep clean) until u get good
nozzle testing.
Nozzle testing is important step
which MUST do before you print
socks. If you don't use
printer for long time(example more
than 15 days.). U need to
clean(flush) ink tube(all ink
system) fill it with distilled water.
When u back to use. Fill with ink
again.

Printer modifications – can be adapted to different sizes (roller sizes)?

Adult socks ⌀82mm roller
Kids socks ⌀73mm roller
Baby socks ⌀63mm roller

How should excess inks be disposed of in the environment?

Inkjet printing tech is much
more simple and less pollution
comparing to the traditional
printing tech. So this
question...The waste ink can
not be recycled.. waste ink qty
depends on the nozzle
cleaning time. More cleaning.
More waste ink.

How many print heads are there?

1 printhead EPSON DX5. Or 2
heads optional. price different

How many cartridges are in the print head?

4/6/8 colors.
4/6/8Ink cartridges

Capacity of the machine

1printer takes 1’30” print
2socks per time.
normally 250~300pairs/day
10hr working, that’s the
experience output from our
existing customers.

How many print heads are there?

1 printhead EPSON DX5. Or 2
heads optional. price different

How many cartridges are in the print head?

4/6/8 colors.
4/6/8Ink cartridges

Ink cartridge volume.

There're 2 types on the machine,Ink
tank(big) 2.5KG. Ink cartridges(small)
250ml

Do you provide inks?

Yes, we do. We developed socks
printer. And we have cooperated
ink supplier which
developed ink suitable for our
printing

Installation & Service cover .

We can send our technician to your
company for set up. and provide you
basic training.
Related visa, flight, hotel, food etc pls
take care by your side. If small fault of
the machine in using, get back us
details (videos/pictures), we will support
on line service
accordingly.

Software/driver support . English version available?

Yes, English version softwares.
Rip Software: Photoprint (Default
free), Wasatch, Neo stampa,
Ergosoft (optional but charge extra)
Print driver: Colorido own
developed driver.

What’s production delivery

Printer 20days, if qty over 10units or
10+, 30day or 30+
Small Heater 30days
Production heater 50days

Do you provide inks?

Yes, we do. We developed socks
printer. And we have cooperated
ink supplier which
developed ink suitable for our
printing

Installation & Service cover .

We can send our technician to your
company for set up. and provide you
basic training.
Related visa, flight, hotel, food etc pls
take care by your side. If small fault of
the machine in using, get back us
details (videos/pictures), we will support
on line service
accordingly.

Software/driver support . English version available?

Yes, English version softwares.
Rip Software: Photoprint (Default
free), Wasatch, Neo stampa,
Ergosoft (optional but charge extra)
Print driver: Colorido own
developed driver.